SHIPPING
Shipping and order processing are processed within 2-3 business days. After payment has been verified, please allow one week to receive your order. Billing and shipping address must match confirmed address before an order is considered complete. If not, additional verification and or payment may be required.
*Please be aware that shipping for custom orders may (typically) take up to three weeks.*
Once an order ships, we are not liable for lost, damaged, returned, or stolen packages- or delays due to weather, holiday, pandemic etc. If an order is returned to us for any reason the customer will be responsible for arranging redelivery and payment for such.
International Shipping is available at an additional cost via DHL, FedEx or USPS. Typically takes between 4-9 business days depending on location and shipping method selected.
Return & Exchange Policy Due to the nature of our products and federal health regulations, wigs or wig-like items are ALL FINAL SALES no REFUND or EXCHANGES.
If you believe that you have received the wrong merchandise, please contact us within 24 hours after receiving your order. Please keep in mind all sales are final once hair has been installed, tampered with, altered or manipulated in any shape, form or fashion. If EXCHANGE is approved it must be within 24 hours from receipt of order for right merchandise for equal value. Before shipping back any items, please email our online department as we have the right to refuse the package if you send back items without our permission, our knowledge and with tracking information. Please note that shipping fees are non-refundable and return shipping costs are the customer's responsibility unlessen it is the fault of our company. LIL THIS N THAT does not provide return shipping labels. For additional questions and or concerns please contact
LTNT@LILTHISNTHAT.COM